It can be confusing at first to get to grips with how channels differ from rooms, and vice-versa. Let’s break it down!
Channels are 'buckets' of content into which you and your contributors can add posts, videos and documents. They give your site structure and guide your community members to the right content.
The Zapnito community has four channels, which you can access on the left-hand menu. They are News, Community Insights, Community Success and The Vision.
In each, a brief description is given on the type of content you can expect to see. For example, the news channel contains information on “Zapnito’s news. New networks, our latest award wins and more”. Channels allow customers to more easily understand what your goals and vision are.
When you create your Zapnito site, think of the main categories into which you can organise content that is relevant to your business. Don’t worry if these don’t come to mind straight away! It can take a week or two to understand how best to structure your site.